No important decision should be made without first doing your homework, that includes the decision of choosing an HVAC contractor. You’ll want to find a contractor that will listen to you and make certain they are meeting all your home comfort needs.
HVAC installation isn’t a project you want to attempt to DIY. You’ll need to find a contractor that is highly skilled in multiple areas. They will figure out your home’s load calculation, pull permits to ensure local codes are met, check piping and a whole slew of steps in-between. If your top-of-the-line system doesn’t get a top-of-the-line installation, you’re more likely to get subpar performance from your system.
The professionals at Brooks Heating and Air Conditioning have put together some questions to ask to assist you on your pursuit of finding your ideal HVAC contractor.
Do they have references or referrals?
If you’re looking to work with a company they should be able to give you a list of recent customers that can authenticate the quality of their work. From there you can call and inquire about their recent HVAC projects, if they are satisfied with the results and if they would choose the company again in the future.
Some other sources to check with are the ACCA (Air Conditioning Contractors of America) and the Better Business Bureau. Finding a contractor on BBB will allow you to read through consumer ratings and will also show you any customer complaints lodged against a company. The ACCA is a non-profit that utilizes the know-how of over 60,000 professionals and 4,000 businesses. Contractors that belong to the ACCA are serious about their profession and will gladly provide you with referrals.
Another option option is requesting the help of your friends on social media. These recommendations are coming from people you know and trust. You’ll probably not only get feedback on what contractors to use, but also who to avoid. If you’re looking for recommendations from your neighbors, nextdoor.com is literally a a social network comprised only of your neighbors.
Are they NATE-certified?
If your contractor is NATE-certified you can trust you’re getting a contractor that meets the highest standards in installation and service. NATE (North American Technician Excellence) is a non-profit organization for HVAC technicians. Before becoming NATE-certified a technician has to pass specialized and real-world tests that were put together by a committee of the top industry experts.
Are they properly licensed and insured?
Almost every state requires licensure for HVAC contractors. This provides protection for consumers from companies that use unqualified workers. A simple online search will show you whether your state requires a license or not. If you reside in a state the requires a license and your contractor doesn’t have one, look elsewhere to avert any issues.
When to ask these questions?
The best time to find a quality HVAC contractor is before you experience a breakdown. If you get your system checked when it’s operating properly and get your yearly maintenance scheduled to keep it running properly.
A relationship built on trust and experience is important to us at Brooks Heating and Air Conditioning in Bossier City. Our professionals will happily answer any questions you may have about home comfort. Give us a call at 800-COOLING or set up an appointment with us using our online scheduler.